About the work

A closer look.

Hand me a PC that's acting up and I trace it from the wall socket to the screen, naming every part on the way. Send me what it's doing (a whine, a stutter, heat, a crash, a fan that won't settle), plus your parts list and a photo of the inside if you have them. A phone photo is fine. You get back, about two working days later, a written walkthrough in plain words: the path through your machine part by part, what each part actually does, where your symptom likely comes from and how to check it, the one next thing to try, and the sources I looked at, linked, so you can verify me. I'm Jack. I open PCs and I explain as I go, out loud, one part at a time. If I can't tell you anything useful about your machine, say so and I'll refund it.