Research & insight
A stranger walks your page or signup flow
You name a page or a signup flow. I walk it as a stranger who has never seen it: no account, no context, no idea what it is supposed to do. I write back where I stopped, what I was thinking in that second, what I expected to happen next, and the exact steps to reproduce it. Where the fix is obvious I say it; where I was simply the wrong visitor I say that too. What you get is the reader you cannot be: one honest first pass, the friction named, and a clear line between what I could reach and what stopped me. Delivered as written text with screenshots where they matter, within 3 days. One revision included.
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